Daniel de Guy SA Privacy Policy

At Daniel de Guy SA, we respect and protect the privacy of our customers. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.danieldeguy.com), purchase our products, or interact with our marketing campaigns.

1. Information We Collect

We collect various types of information from our users, including but not limited to:

  • Personal information: name, address, phone number, email address, payment information when you place an order.
  • Non-personal information: technical data such as IP address, browser type, and other browsing information.
  • Cookies and similar technologies: we use cookies to optimize your experience on our site and analyze interactions with our marketing campaigns (see Section 4 for more details).

2. Use of Information

Your information is used for the following purposes:

  • Processing orders and managing customer relationships.
  • Enhancing the user experience on our website.
  • Marketing communications, including newsletters or personalized promotions.
  • Optimizing our advertising campaigns on platforms such as Meta (Facebook/Instagram) and Google Ads, based on your interaction with our site.
  • Data analysis to improve our services using tools like Google Analytics.

3. When and Why We Collect Data

We collect your data in various situations for specific purposes:

  • When you visit our website: we automatically collect technical data and information about your interaction with our site via cookies. This helps us improve your browsing experience, personalize your experience, and analyze the effectiveness of our advertising campaigns.
  • When you place an order or request information: we collect personal information when you make a purchase or contact our customer service to process your order and enhance our service.
  • When displaying our ads: we use tools like Meta and Google Ads pixels to measure and optimize our marketing campaigns, allowing us to tailor our ads to your preferences.

4. Use of Cookies

We use cookies and similar technologies to:

  • Optimize site functionality (essential cookies).
  • Analyze traffic and user behavior using tools like Google Analytics (analytical cookies).
  • Provide personalized ads on Facebook, Instagram, and Google Ads (advertising cookies).

Cookies are stored on your device for a limited time, and you can disable them at any time in your browser settings. Please note that disabling cookies may limit some features of the website.

5. Third-Party Services Integrated on Our Site

Shopify

Our e-commerce site is managed through Shopify, a secure platform that allows us to process your orders and handle your information confidentially. When you place an order, Shopify collects your personal data (name, address, email, etc.) and securely handles payments. We do not have direct access to your payment information, which is protected by strict security measures.

For more information, you can consult Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.

Google Ads

Google Ads is used to serve online advertisements via Google Ireland Limited. Google’s cookies allow your browser to be recognized across different websites. Information collected, such as your IP address, is stored by Google. For more information on Google’s data processing, visit: https://policies.google.com/privacy.

Meta (Facebook/Instagram)

We also use Meta's tools to personalize and analyze our advertisements. Meta uses tracking technologies like pixels to tailor our campaigns to your interests. For more information on how Meta handles your data, visit: https://www.facebook.com/policy.php.

6. Your Rights

Under applicable law, you have the following rights:

  • Access to your personal data.
  • Correction of inaccurate data.
  • Deletion of your data.
  • Objection to the use of your data for direct marketing purposes.
  • Restriction of data processing.
  • Data portability.

To exercise these rights, please contact us at: contact@danieldeguy.com.

7. Data Security

We take appropriate security measures to protect your personal information from loss, unauthorized access, alteration, or disclosure.

8. Changes to the Privacy Policy

We may occasionally update this privacy policy to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed of any updates.

Last updated: 01.10.2024

9. Contact Us

If you have any questions regarding this privacy policy or how we handle your data, please contact us at:

  • Daniel de Guy SA
  • Address: Rue Centrale 5, 1003 Lausanne, Switzerland
  • Phone: +41 21 312 80 91
  • Email: contact@danieldeguy.com